Building the smart hospital of the future with technology bets

Debra F. Sukin, Trent Fulin and Murat Uralkan
Additional contact information
Debra F. Sukin: Houston Methodist The Woodlands Hospital, USA
Trent Fulin: Houston Methodist Cypress Hospital, USA
Murat Uralkan: Houston Methodist Center for Innovation, USA

Management in Healthcare: A Peer-Reviewed Journal, 2023, vol. 8, issue 2, 144-155

Abstract: Houston Methodist, a leading hospital system, has embarked on a transformative journey to implement smart hospital initiatives aimed at elevating healthcare delivery and enhancing patient experiences. Central to this strategy is the ‘Smart Hospital DNA’, a framework that marries technological innovation with collaboration. Within this structure, the institution has incorporated predictive artificial intelligence, integrated ambient intelligence for heightened patient safety, leveraged service robots for diverse operations, and initiated remote monitoring through advanced wearables. A recent and successful example of this integrated methodology is seen in the telenursing programme, introduced in response to the challenges faced owing to the nursing shortage. This programme harnessed technology to bolster patient care metrics and enhance operational efficiency. The experiences and insights derived from these endeavours find their destination in Houston Methodist’s Cypress Hospital, serving as a model for the future-oriented hospital. This paper provides an in-depth examination of the ‘future bets’, discussing their design, execution and observed or predicted outcomes. Readers will gain insights into the balancing act of technological innovation with collaboration and will garner tools and strategies to navigate the digital landscape of modern healthcare.

Keywords: innovation; smart hospital; hospital design; technology implementation; ambient intelligence; artificial intelligence (search for similar items in EconPapers)
JEL-codes: I1 I10 (search for similar items in EconPapers)
Date: 2023
References: Add references at CitEc
Citations:

Downloads: (external link)
https://hstalks.com/article/8282/download/ (application/pdf)
https://hstalks.com/article/8282/ (text/html)
Requires a paid subscription for full access.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:aza:mih000:y:2023:v:8:i:2:p:144-155

Access Statistics for this article

More articles in Management in Healthcare: A Peer-Reviewed Journal from Henry Stewart Publications
Bibliographic data for series maintained by Henry Stewart Talks ().