Scaling virtual cardiac rehabilitation at Kaiser Permanente

Columbus Batiste, Lisa Arellanes, Reema Shah and Allison Noel
Additional contact information
Columbus Batiste: Department of Cardiology, USA
Lisa Arellanes: National Clinical Services Group, USA
Reema Shah: Kaiser Foundation Health Plan/Hospital, USA
Allison Noel: National Clinical Services Group, USA

Management in Healthcare: A Peer-Reviewed Journal, 2025, vol. 9, issue 3, 247-258

Abstract: The rising incidence of chronic disease poses a challenge to healthcare leaders striving to improve the health of the populations they serve. Although programmes and solutions are often available to assist patients in managing and even reversing their chronic diseases, practical constraints frequently hinder participation and success. Cardiac rehabilitation for the 7.8 per cent of US adults with coronary artery disease is no exception. Traditional programmes have limited space and high out-of-pocket costs and require frequent in-person visits, resulting in low enrolment and completion rates. This article highlights Kaiser Permanente’s (KP) journey in piloting and scaling a virtual cardiac rehabilitation (VCR) programme that uses wearable technology and a case management model to overcome barriers to participation and success in cardiac rehabilitation. To date, the programme has enrolled more than 28,000 patients and achieved enrolment rates 3 times higher and graduation rates 50 per cent higher than traditional cardiac rehabilitation programmes. Readers of this article will gain insights into the operational and technological aspects of the VCR programme, the lessons learned as it was developed and scaled, and opportunities for enhancing VCR to further elevate the patient and clinician experience.

Keywords: value-based care; chronic disease management; innovation; telehealth; technology (search for similar items in EconPapers)
JEL-codes: I1 I10 (search for similar items in EconPapers)
Date: 2025
References: Add references at CitEc
Citations:

Downloads: (external link)
https://hstalks.com/article/9052/download/ (application/pdf)
https://hstalks.com/article/9052/ (text/html)
Requires a paid subscription for full access.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:aza:mih000:y:2025:v:9:i:3:p:247-258

Access Statistics for this article

More articles in Management in Healthcare: A Peer-Reviewed Journal from Henry Stewart Publications
Bibliographic data for series maintained by Henry Stewart Talks ().