The UK Banking Standards Board: An outcome-based approach to assessing organisational culture

Alison Cottrell

Journal of Risk Management in Financial Institutions, 2018, vol. 11, issue 1, 47-56

Abstract: The Banking Standards Board (BSB) is undertaking a new approach within the UK banking sector to help firms understand and manage their culture, providing boards with objective evidence, support and challenge on issues relating to culture, behaviour and competence, and facilitating cross-firm working to identify good practice. It sets out to measure not culture per se (which will differ across firms), but rather the outcomes generated by that culture. The results allow firms to gauge where they are performing well and where progress needs to be made, and to see this across different parts of their organisation, contrasting against their peers and over time.

Keywords: banking culture; standards; behaviour; competence; good practice; Banking Standards Board (search for similar items in EconPapers)
JEL-codes: E5 G2 (search for similar items in EconPapers)
Date: 2018
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Citations: View citations in EconPapers (1)

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