Reputational crisis management: a proposal

A cura del Gruppo di Lavoro ABI sulla Funzione Compliance
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A cura del Gruppo di Lavoro ABI sulla Funzione Compliance: ABI

BANCARIA, 2010, vol. 11, 58-64

Abstract: The definition of an internal process to prevent and manage reputational crises is a priority for banks.The Compliance Function can offer a tangible contribution to implement an effective crisis management process.The definition of a contingency plan, of a team of crisis management and of lines of business conduct inspired by ethical values and principles could be the solution to reputational crisis periods.

Keywords: compliance; risk management; crisi reputazionali (search for similar items in EconPapers)
JEL-codes: G01 G21 G28 (search for similar items in EconPapers)
Date: 2010
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