Investors’ competence and financial advisors: the potential synergies

Nadia Linciano, Monica Gentile and Paola Soccorso
Additional contact information
Nadia Linciano: Consob
Monica Gentile: Consob
Paola Soccorso: Consob

BANCARIA, 2019, vol. 1, 69-80

Abstract: There are many reasons to identify the financial advisor as an important educational channel which can: stimulate virtuous attitudes to planning, savings and financial control; literate customers and, where possible, to deepen more sophisticated concepts about financial products and markets; orientate towards behavioral profiles and against potentially destabilizing psychological traps. The advisor educational potential is hindered by both limited propensity of Italian investors to rely on an expert and the critical and informative dystonia that seem to characterize the communication between advisors and customers. Trust, technological and empathic skills seem to be the levers to be activated for an active relationship and effective communication with the customers

JEL-codes: D11 D14 I22 (search for similar items in EconPapers)
Date: 2019
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.bancaria.it/en/investors-competence-and ... -potential-synergies (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ban:bancar:v:1:y:2019:m:january:p:69-80

Access Statistics for this article

BANCARIA is currently edited by Bancaria Editrice - the publisher of the Italian Banking Association

More articles in BANCARIA from Bancaria Editrice
Bibliographic data for series maintained by Francesco Emiliano Tani ().