The Diffusion of Balanced Scorecard from the Perspective of Adopters: Evidence from Australia

Davood Askarany () and Hassan Yazdifar ()
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Davood Askarany: Department of Accounting & Finance, Business School, University of Auckland, NEW ZEALAND, http://staff.business.auckland.ac.nz/daskarany
Hassan Yazdifar: Salford Business School - University of Salford, Manchester, UK, http://www.salford.ac.uk/business-school/business-academics/hassan-yazdifar

Review of Economics & Finance, 2018, vol. 14, 71-82

Abstract: The purpose of this paper is to explore the shortcomings of the Balanced Scorecard (BSC) as a performance measurement tool, and to examine the extent of association between its diffusion and the characteristics of its adopters in practice. This study uses a survey approach and targets registered members of Chartered Institute of Management Accountants (CIMA) in Australia. The results show that ignoring the risks, environmental and sustainability factors as well as neglecting the concerns/rights of relevant stakeholders are the key shortcomings of the BSC in practice. The findings further confirm that it is vital to distinguish between the diffusion of the BSC as a practice (one single tool) and as a process (a chain of different activities). Because some attributes of adopters are only associated with the initial decisions to adopt (or not) the BSC (as a practice) but not with the sequential implementation stages of its adoption (as a process) and vice versa.

Keywords: Balanced Scorecard; Sustainability; Risk; Stakeholders¡¯ rights; Performance measurement; Diffusion of innovation (search for similar items in EconPapers)
JEL-codes: L10 M41 M48 (search for similar items in EconPapers)
Date: 2018
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