Factor Affecting Workplace Spirituality, Job Satisfaction, and Organizational Citizenship Behavior: Evidence from Indonesia

Jufrizen, Hazmanan Khair, Adek Trisma Dina and Molana Malik Pandia

Economic Studies journal, 2024, issue 1, 27-48

Abstract: This study aims to investigate the process of building organizational citizenship behaviour among employees in the marine transportation business in Indonesia. This study also uses workplace spirituality and job satisfaction as mediators to understand the process of the influence of organizational justice on organizational citizenship behaviour. This research uses a causal research type using a quantitative approach. The study's sample and population are workers in the marine transportation sector. The study's sample size was adapted to the structural equation modelling (SEM) that was applied. Data gathering procedures employed interviews and confidentially lists in questionnaires to evaluate the seven hypotheses proposed in this study, while data analysis techniques used Partial Least Square (SmartPls). According to the study's findings, job satisfaction, workplace spirituality, and organizational justice favour organizational citizenship behaviour. Organizational justice influences organizational citizenship behaviour by mediating job satisfaction, workplace spirituality, and both. The implications of this study's findings, which also reveal the mediating roles of job satisfaction and workplace spirituality, can assist organizations in developing plans to enhance organizational justice and Organizational Citizenship Behavior.

JEL-codes: D23 J28 L91 O15 (search for similar items in EconPapers)
Date: 2024
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