The Impact of Emotional Intelligence on Employee Engagement and Performance

Thelleza Latifi-Sadrija, Behrije Ramaj Desku, Ardita Mehmeti and Afrim Selimaj

Economic Studies journal, 2026, issue 3, 184-195

Abstract: This study examines associations between emotional intelligence (EI)–related perceptions and work engagement and performance-related perceptions among employees in private service-sector businesses in Kosovo. A cross-sectional questionnaire survey was conducted in Peja in 2025 (N = 105). Data were analysed in SPSS using descriptive statistics, Pearson correlations, paired-samples t-tests, and one-way ANOVA. Results indicated statistically significant positive associations among EI-related perceptions (r = 0.560–0.893, all p

JEL-codes: J24 M12 O15 Z32 (search for similar items in EconPapers)
Date: 2026
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Persistent link: https://EconPapers.repec.org/RePEc:bas:econst:y:2026:i:3:p:184-195

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