How Organizations Address Resistance: Understanding Change Management

Imen Mbarek
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Imen Mbarek: The Farley Group

International Journal of Applied Business and Management Studies, 2024, vol. 9, issue 2, 53-70

Abstract: This paper critically examines the types of resistance encountered during organizational change and explores how organizations address these challenges through the change management process. It provides practical examples to enhance the understanding of resistance, as well as the stressors induced by both resistance and change. Furthermore, it discusses how effective training programs can help individuals navigate these phases. Successful change management integrates strategies to support both individuals and organizations in adapting to evolving circumstances. Since the mid-20th century, frameworks like Kurt Lewin’s “Three-Stage Model” and William Bridges’ “Transition Model” have outlined key approaches for managing change. Despite these contributions, resistance remains a significant challenge, arising from personal, intellectual, and cultural factors. As primary agents of change, organizational leaders must utilize structured processes, tools, and models—such as ADKAR and McKinsey’s 7S—to effectively address resistance and implement change. This paper delves into the complexities of organizational change, the critical role of leadership, and strategies to mitigate resistance, highlighting the importance of cultivating a culture of adaptability to ensure long-term success in a dynamic business environment.

Keywords: Change management; resistance; phases of change; practical examples (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:bau:ijabms:v:9:y:2024:i:2:id:198

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