Spiritual Intelligence and Work-Family Conflict: The Mediating Role of Happiness at Work and Work-Life Balance

Suhermin Suhermin (), Dian Palupi () and Mohammad Faisal ()
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Suhermin Suhermin: Indonesia School of Economics (STIESIA), Indonesia
Dian Palupi: Indonesia School of Economics (STIESIA), Indonesia
Mohammad Faisal: Indonesia School of Economics (STIESIA), Indonesia

European Journal of Studies in Management and Business, 2025, vol. 33, 18-32

Abstract: The study examines the Work-Family Conflict (WFC) experienced by bank employees, particularly at Bank Jatim and its impact on their well-being and performance in the context of high-pressure work environments. The study aims to explore the relationship between work-family conflict, work-life balance, spiritual intelligence, and employee performance. The study utilizes a quantitative research methodology to explore the relationships among various variables, focusing on all 75 Bank Jatim branch staff in Madiun, East Java, Indonesia. The research employs a saturated sampling technique by including the entire population in the sample and collecting primary data through a questionnaire. Data analysis is performed using PLS-SEM. Spiritual intelligence has a positive and significant effect on happiness at work. Spiritual intelligence does not significantly impact work-family conflict. Spiritual intelligence positively and significantly influences work-life balance. Happiness at work does not significantly affect work-family conflict. Work-life balance has a significant negative effect on work-family conflict. The indirect effect of spiritual intelligence on work-family conflict through happiness at work is not significant. The indirect effect of spiritual intelligence on work-family conflict through work-life balance is significant. The study contributes to the enrichment of workplace psychology theories and offers practical recommendations for organizations.

Keywords: Spiritual Intelligence; Happiness at Work; Employee Performance; Work-Family Conflict; Work-Life Balance (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:bco:mbrqaa::v:33:y:2025:p:18-32

DOI: 10.32038/mbrq.2025.33.02

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