Organizational Stress and Demographic Variables as Predictors of Workplace Violence in the Telecommunication Industry

Olusegun Steve Adegoke and Solomon Ojo Ayantayo
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Olusegun Steve Adegoke: Department of Psychology, Faculty of the Social Sciences, University of Ibadan, Nigeria
Solomon Ojo Ayantayo: Department of Peace and Conflict Studies University of Ibadan

International Journal of Research and Innovation in Social Science, 2020, vol. 4, issue 8, 461-474

Abstract: This study aimed at investigating organizational stress and demographic variables as predictors of workplace violence in the telecommunication industry. Workplace violence, in terms of occupational health and safety, is one of the most important problems of working life. “Incidents where staffs are abused, threatened or assaulted in circumstances related to their work, including an explicit or implicit challenge to their safety, well-being or health†interfering with work tools and equipment . A cross-sectional research design was adopted in this study. The study was conducted in a telecommunication industry in Ibadan, Nigeria. The study setting was Etisalat Telecommunications Company. The participants for this study comprised of men and women who are workers in Etisalat Plc, Ibadan offices. The respondents were selected using purposive sampling technique with population sample size of 187. 80 (42.8%) of the participants were males, while the remaining 107 (57.2%) were females. The mean age was 34.17, SD= 8.72. The hypotheses were tested using inferential statistics. The results showed that organizational stress had significant influence on workplace violence at {t(185) = 2.069; P

Date: 2020
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