Inclusiveness of the Library Services available for Distance Education students at University of Zambia

Fabian Kakana, Kasonde Mundende, Gistered Muleya, Francis Simui and Boniface Namangala
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Fabian Kakana: Institute of Distance Education, University of Zambia
Kasonde Mundende: Institute of Distance Education, University of Zambia
Gistered Muleya: Institute of Distance Education, University of Zambia
Francis Simui: Institute of Distance Education, University of Zambia
Boniface Namangala: Institute of Distance Education, University of Zambia

International Journal of Research and Innovation in Social Science, 2020, vol. 4, issue 9, 239-246

Abstract: This paper explored the ‘inclusiveness’ of the library provided services for all students at the University of Zambia. A survey with a sample size of 54 respondents that included library staff, lecturers, Institute of Distance Education staff and students on distance learning mode. The major findings were that the majority of respondents indicated that University of Zambia library had introduced a number of services with a view to widening access to library materials by all categories of students including those on distance mode and those who attended evening classes. The services introduced included establishing Provincial libraries, subscription to various e-resources (e-books and Journals), establishing an institutional repository and many more electronic based platforms. While the University of Zambia has widened access to library services, there are still challenges bordering on attitudes and quality of infrastructure and learning materials that need further improvement to guarantee full inclusiveness for all distance education students.

Date: 2020
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