Achieving High Employee Performance through Transformational Leadership in the Banking Sector

Jimson Joseph Chumbula, Winnie Nyakundi, Josphat Nyoni, Martin Dandira, Maxwell Chufama, Elias Kandjinga and Andrew Jeremiah
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Winnie Nyakundi: Women’s University in Africa, Harare, Zimbabwe
Josphat Nyoni: Women’s University in Africa, Harare, Zimbabwe
Martin Dandira: Namibia University of Science and Technology
Maxwell Chufama: Namibia University of Science and Technology
Elias Kandjinga: Namibia University of Science and Technology
Andrew Jeremiah: Namibia University of Science and Technology

International Journal of Research and Innovation in Social Science, 2021, vol. 05, issue 1, 461-466

Abstract: The purpose of this study was to explore whether the adoption of transformational leadership leads to higher employee performance in the banking sector. The study was motivated by high staff turnover rates in the banking sector has led to the loss of critical staff and consequently affect employee performance. While there are several factors that contribute staff turnover in the banking sector this study was premised on the view that the nature of leadership style adopted by banks has a greater influence on the performance of workers. Thus, the objective of this research was to the influence of transformational leadership on employee performance. Its findings contribute to the body of knowledge on the relationship between transformational leadership and employee performance in the banking sector. The research adopted positivism philosophy and explanatory research design. Data was collected through a survey. The findings of the study noted that adoption of transformational leadership enhanced employee motivation, employee loyalty, and employee commitment and employee productivity. Accordingly, the study concluded that elements of transformational leadership lead to improved performance of workers. Therefore, it is recommended that leaders in the banking sector should adopt transformational leadership premised on inspirational motivation, intellectual stimulation, and individualised consideration to ameliorate employee performance.

Date: 2021
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