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A Study on the Role of Online Services in Mental Healthcare Access

Lovely Singh
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Lovely Singh: School of Global Affairs, Ambedkar University Delhi

International Journal of Research and Innovation in Social Science, 2022, vol. 6, issue 3, 287-294

Abstract: Mental health (MH) has always been disassociated from physical health in the mainstream healthcare domain, and so has mental healthcare access. However, with the onset of the Covid-19 pandemic, it was not just about physical health; the pandemic and the ensuing lockdown highlighted the challenges people face with mental health issues. With a global pandemic, there was a sudden drastic change in the lives of the people, such as restricted movements, lack of human warmth/touch, change in work and study mode, loss of loved ones, heightened emotions and very few ways to process or express them resulted in the rise of mental health issues. For a problem to be resolved, acknowledgement is required first. An increase in MH issues came with a positive acknowledgement around of problem. Some with acceptance, some with initial denial, started to look for ways to deal with the changes. In this age of technology, seeking help regarding MH issues is also moving online, and this paper will deal with this question. We are going to look at the dimensional change in accessing MH care service in the age where most of the time of people is being spent online.

Date: 2022
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