Engagement and Motivation of Hospitality Industries in Douala, Cameroon: Filling Gaps and Removing Traps for Sustainable Enterprise Growth

Mahbosung Colins Latu and Ndoh Mbue Innocent
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Mahbosung Colins Latu: ubai Hotel, Cameroon
Ndoh Mbue Innocent: National Higher Polytechnic Institute of the University of Douala

International Journal of Research and Innovation in Social Science, 2023, vol. 7, issue 5, 400-412

Abstract: No other form of human resource management has had as widespread detrimental effect on the growth and reproductive capacity of industries as employee engagement. Engaged employees are innovative and always have an idea or two about what they can do better. Their quality of being collaborative and enthusiastic towards work, allows them to complete their workplace goals more effectively; which leads to increased workplace productivity. Data was collected from 120 workers of Government and private hotels using self-administered questionnaire. Regression analysis was applied to find the effect of employee motivation on employee’s engagement involving four variables employee motivation, engagement, intrinsic rewards and extrinsic rewards. The results showed a significant and positive relationship exists between employee motivation and engagement. It is also concluded that intrinsic rewards have significant positive relationships with employee performance and employee motivation. The study endorses the notion that a motivated workforce could be the key to enhanced organisational performance.

Date: 2023
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