Strategic Human Resource Management and Organizational Performance: An Investigation of Profit-Oriented Companies in Zambia

Able Mwambela
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Able Mwambela: School of Postgraduate Studies, University of Lusaka, Zambia Department of Postgraduate Studies, University of Lusaka, Zambia

International Journal of Research and Innovation in Social Science, 2024, vol. 8, issue 1, 976-992

Abstract: Human resources play a vital role in achieving organisational performance. A study on 169 profit-making organisations in Zambia examined the impact of different Strategic Human Resource Management (SHRM) components on performance. A quantitative approach was used, and the questionnaire was divided into three parts. The first part collected demographic data, the second part collected information about SHRM components such as Incentives and Rewards, Formal Training System, Recruitment and Selection, Formal Performance Appraisal, Career Development, Internal Career Opportunities, and Organization Development, and the last part collected information about organisational performance. A stratified random sample of 169 organisations’ managers was studied. According to the results, managers highly recommended Incentives, Rewards, recruitment, and Selection to achieve excellence. Formal Performance Appraisal received moderate evaluation, while Career Development received the least. The study concluded that SHRM components affect organisational performance regarding revenue growth rate, return on equity, return on assets, and profitability (p

Date: 2024
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