Readiness of Micro-Enterprises from 4th and 5th Class Municipalities of Nueva Vizcaya in Adapting Balanced Scorecard

Joseph Andrews P. Agpaoa, Jestoni B. Mariano, Krizel Mae C. Pacheco, Reishelyn Anne G. Surco, Krisha Mae A. Ubaldo and Cpa John Lindy R. Soriano
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Joseph Andrews P. Agpaoa: Saint Mary’s University, Bayombong, Nueva Vizcaya, Philippines
Jestoni B. Mariano: Saint Mary’s University, Bayombong, Nueva Vizcaya, Philippines
Krizel Mae C. Pacheco: Saint Mary’s University, Bayombong, Nueva Vizcaya, Philippines
Reishelyn Anne G. Surco: Saint Mary’s University, Bayombong, Nueva Vizcaya, Philippines
Krisha Mae A. Ubaldo: Saint Mary’s University, Bayombong, Nueva Vizcaya, Philippines
Cpa John Lindy R. Soriano: Saint Mary’s University, Bayombong, Nueva Vizcaya, Philippines

International Journal of Research and Innovation in Social Science, 2024, vol. 8, issue 6, 1519-1542

Abstract: Performance measure is important in a company’s strategic planning and business operation, and one usually used performances assessor is the balanced scorecard (BSC) by Kaplan and Norton. Adaption of BSC is common among large and medium enterprises, but rare in micro-enterprises. This study quantitatively assessed the readiness of micro-enterprises in 4th and 5th class municipalities in Nueva Vizcaya in adapting BSC using the four perspectives: financial, customer, internal business process, and learning and growth, and their relationship among profile categories: initial capitalization, number of employees, years of business operation, and average annual sales. Snowball sampling was used to select 100- Department of Trade in Industry (DTI) accredited businesses in Ambaguio, Diadi, Quezon and Villaverde who were given survey questionnaires to accomplish. The study finds out that profile of respondents in terms of initial capitalization, number of employees, years of business operation, and average annual sales. The study revealed that micro-enterprises are most ready to adopt BSC based on financial perspective. Moreover, there is a moderately significant relationship in terms of initial capitalization and average annual sales and their readiness in adapting BSC, nonetheless, there is no indicator of connection in number of employees and longevity. Recommendations were crafted for business owners, future researchers and faculty for the use of the results and revisions of this study.

Date: 2024
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