Performance Appraisal and Employees’ Performance: A Study of Civil Servants in Ogun State, Nigeria

Salami Luqman Adeniyi
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Salami Luqman Adeniyi: Department of Human Resource Management, Highstone International University California, USA

International Journal of Research and Innovation in Social Science, 2024, vol. 8, issue 7, 672-687

Abstract: This study examined performance appraisal and employees’ performance with specific reference to civil servants in Ogun state, Nigeria. The specific objectives of the study were to investigate the relationship between goal-setting and employee performance, and to determine the relationship between effective communication and employee productivity. The study adopted descriptive research design. The study utilized a structured questionnaire as research instrument. The population of the study consists of Civil Service employees in Ogun State. The total population is 44,000 employees, according to the State’s 2022 Annual Gazette. A sample size of 396 employees was selected using Yamane (1967) formula for known population. Consequently, 396 copies of questionnaire were administered, and 365 copies of the questionnaire were retrieved and adjudged usable for the study. The data collected were statistically analyzed using both descriptive and inferential statistics. Descriptive analysis was carried out showing simple percentage, while inferential analysis was done using Pearson correlation statistical method. The result obtained show that performance appraisal is beneficial in the eyes of the employees as the system is a valuable tool which inspires employees and helps them perform better. The study shows that goal setting, learning and development, communication, and good feedback system have a substantial association with employee performance. The study concluded that there is a correlation between employee performance appraisal and employees’ performance. It is also concluded that the key components of performance appraisal and management system include goal setting, learning and development, effective communication and feedback and that these components are positively linked to how employees perform in the organization. The study recommends that state civil service must ensure that the system spends more time assisting people in their development. Furthermore, a higher level of employee involvement in the system is required for an appraisal to fulfill its full potential and benefit all parties concerned.

Date: 2024
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