Shifting Gears: A Study of Job Satisfaction and Performance in a Auto Dealership Company

Susan E. Cornelio and Sharon Candy M. Mahusay
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Susan E. Cornelio: University of Santo Tomas
Sharon Candy M. Mahusay: University of Santo Tomas

International Journal of Research and Innovation in Social Science, 2024, vol. 8, issue 7, 726-744

Abstract: This research aims to examine the relationship between job satisfaction and performance at a car dealership firm using a quantitative survey approach. An analysis was conducted on employee demographics, including age, sex, marital status, education, tenure, and job function, in order to provide insight into the makeup of the workforce. The results emphasize the need of accommodating a heterogeneous workforce for maximum efficiency. The survey also uncovered a favorable opinion of job satisfaction among workers, indicating a nurturing work atmosphere. Ultimately, a robust association between job satisfaction and performance was established, emphasizing its pivotal role in the dealership’s success. These results highlight the need of implementing focused talent management strategies and ongoing initiatives to promote employee satisfaction in order to achieve long-term organizational success.

Date: 2024
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