Skyward Synergy: Enhancing Aerospace Supplier Performance through TISM Analysis

Badru At Tamam Daut, Raja Zuraidah Raja Mohd Rasi and Nor Ratna Masrom
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Badru At Tamam Daut: Fakulti Pengurusan Teknologi dan Perniagaan, Universiti Tun Hussein Onn Malaysia, Malaysia
Raja Zuraidah Raja Mohd Rasi: Fakulti Pengurusan Teknologi dan Perniagaan, Universiti Tun Hussein Onn Malaysia, Malaysia
Nor Ratna Masrom: Fakulti Pengurusan Teknologi dan Teknousahawanan, Universiti Teknikal Malaysia Melaka, Malaysia.

International Journal of Research and Innovation in Social Science, 2024, vol. 8, issue 8, 1895-1908

Abstract: This study constructs a Total Interpretive Structural Modelling (TISM) framework to elucidate the complexities of Supplier Performance Management (SPM) in the aerospace industry. Utilizing the expertise of five industry specialists, the research aims to integrate theoretical insights with practical applications, focusing on key SPM components. The TISM methodology allowed for the hierarchical structuring of these components, revealing the foundational importance of quality and on-time delivery as primary drivers that influence other performance aspects such as cost, flexibility, and responsiveness. The structural model indicates that effective communication systems are essential enablers for technological integration and collaborative innovation, which ultimately lead to a supplier’s willingness to participate in new product development. The study’s conclusions suggest a multi-tiered approach to SPM, emphasizing that operational excellence forms the bedrock for strategic collaborations. The theoretical implication of this research showing relational and dynamic capabilities in SPM, while from a practical perspective, it guides aerospace firms to prioritize initiatives that enhance supplier performance, highlighting the need for a balanced approach in managing both foundational and strategic SPM elements. The TISM framework thus serves as a strategic tool for decision-makers to optimize supplier engagement and improve overall supply chain resilience in the aerospace sector.

Date: 2024
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