Smart Technology Usage on Warehouse Management Performance

Siti Sarizah Mhd Nor and Atikah Saadah Selamat
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Siti Sarizah Mhd Nor: Universiti Teknikal Malaysia Melaka (UTeM), 76100 Durian Tunggal, Melaka
Atikah Saadah Selamat: Universiti Teknikal Malaysia Melaka (UTeM), 76100 Durian Tunggal, Melaka

International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 11, 4294-4304

Abstract: As technology is developing day by day, and facing the revolution of the 21st century which is Industrial Revolution 4.0 where civilization and human activities are more modern with the help of technology beyond our expectations. This research paper emphasizes the relationship between the smart technology usage in warehouse and the warehouse management performance. With the rapid growth of technologies in the world today, various types of technologies have been used in the warehouse to increase the warehouse performance. Warehouses are progressively incorporating smart technology to enhance overall performance, accuracy, and efficiency since the introduction of Industry 4.0. The analysis of the impact of smart technology usage on warehouse management, including data analysis, artificial intelligence, automated systems, and Internet of Things (IoT) integration, is the main goal of this study. With an emphasis on how developments in automation, data analytics, and Internet of Things (IoT) devices improve operational efficiency, accuracy, and decision-making processes in contemporary warehousing environments, this study explores the impact of smart technology on warehouse management performance. The results show that by lowering human error, improving inventory control, and raising overall productivity, the deployment of smart technology significantly enhances warehouse performance. The report also identifies difficulties such the high upfront expenditures and the requirement for qualified staff to operate and maintain these cutting-edge devices. The findings highlight how important smart technology will be in influencing warehouse management going forward and offer practical advice to businesses trying to improve their operational efficiency and competitive advantage.

Date: 2025
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