Digitalising Access to Justice: Bridging the Employment Rights Gap for Persons with Disabilities in Malaysia Via the Mobile Application

Ikmal Hisham Md Tah, Muhammad Fikri Othman, Nur Ezan Rahmat, Wan Arnidawati Wan Abdullah, Mohd Faiz Shuhaimi and Mohd Faizal Che Yusof
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Ikmal Hisham Md Tah: Fakulti Undang-Undang Universiti Teknologi MARA (UiTM)
Muhammad Fikri Othman: Fakulti Undang-Undang Universiti Teknologi MARA (UiTM)
Nur Ezan Rahmat: Fakulti Undang-Undang Universiti Teknologi MARA (UiTM)
Wan Arnidawati Wan Abdullah: Fakulti Ekologi Manusia Universiti Putra Malaysia (UPM)
Mohd Faiz Shuhaimi: Presiden Majlis Belia Orang Kurang Upaya (MBOKU)
Mohd Faizal Che Yusof: Yang di-Pertua Persatuan Orang Cacat Penglihatan Islam

International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 11, 4372-4376

Abstract: Despite a legal framework protecting the employment rights of Persons with Disabilities (PWDs) in Malaysia, a significant gap persists between statutory guarantees and societal awareness. This paper introduces an innovation designed to bridge this gap: a mobile application that assists PWDs in navigating both job searching and legal literacy. The application serves as a comprehensive ecosystem that aggregates job vacancies, domestic and international labour standards, and conflict-resolution guides. To ensure sustainability and data integrity, the updated version ("I-OK v2") integrates critical features, including real-time announcements, user feedback loops, and a centralised administrator page. This study evaluates the application's development and its strategic potential in empowering PWDs to achieve sustainable employment and inclusivity in the national workforce.

Date: 2025
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