Challenges in Construction Project Management: Time Extensions and Claims Implications

Nuraqilah Fauzan, Mohd Saidin Misnan, Muzani Mustapa, Nurshikin Mohamad Shukery and Mohd Zahierruden Ismail
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Nuraqilah Fauzan: Faculty of Built Environment and Surveying, Universiti Teknologi Malaysia, 81310, Skudai, Johor, Malaysia
Mohd Saidin Misnan: Faculty of Built Environment and Surveying, Universiti Teknologi Malaysia, 81310, Skudai, Johor, Malaysia
Muzani Mustapa: Faculty of Built Environment and Surveying, Universiti Teknologi Malaysia, 81310, Skudai, Johor, Malaysia
Nurshikin Mohamad Shukery: Faculty of Built Environment and Surveying, Universiti Teknologi Malaysia, 81310, Skudai, Johor, Malaysia
Mohd Zahierruden Ismail: Faculty of Built Environment and Surveying, Universiti Teknologi Malaysia, 81310, Skudai, Johor, Malaysia

International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 1, 4027-4044

Abstract: In construction projects, delays are widely recognized as the most prevalent, costly, complex, and risky issue. Diverse project scheduling and planning methodologies may employ disparate approaches for evaluating extensions of time (EoT). Extension of Time (EoT) claims are a critical component of construction project management, providing contractors with the enforceable right to extend project deadlines due to unforeseen delays beyond their control. Notwithstanding their significance, the submission and handling of EoT claims frequently results in disputes, overspending, and delays, all of which can have an adverse consequence on project performance. This study endeavours to thoroughly investigate the delay causes which leads to EoT claims in construction project management, utilising an extensive analysis of extant literature, industry standards, and case studies, as well as evaluates the implications of EoT claims on project time, costs, quality, and stakeholder satisfaction. By investigating the delay causes and its implication which leads to EoT claims in project management, this study seeks to provide comprehensive insights and practical recommendations for improving the EoT assessment process as well as minimizing the delay causes and its implications towards overall project management. The study aims to enhance the efficiency and fairness of EoT assessments, reduce disputes and delays, and improve overall project performance and stakeholder satisfaction.

Date: 2025
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