The Relationship Between Years of Work Experience in the Finance Department and Understanding of Technology-Based Modules

Noramizah Md Razali and Aidah Abdul Karim
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Noramizah Md Razali: Faculty of Education, University Kebangsaan Malaysia
Aidah Abdul Karim: Faculty of Education, University Kebangsaan Malaysia

International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 1, 4998-5005

Abstract: In the rapidly evolving digital era, the financial sector is not exempt from the fast-paced technological changes. Various financial organizations are now adopting digital platforms and advanced technologies such as accounting software, financial data analytics, and online payment applications to enhance the efficiency and effectiveness of their operations. One increasingly popular approach is the integration of online learning, which not only facilitates the teaching process for educators but also for administrative assistants in the financial sector. This approach offers many benefits, including accelerating the delivery of knowledge to employees, thus supporting cost-saving initiatives in the public sector. However, to ensure accurate and effective understanding, several important factors must be considered. This study was conducted to examine the relationship between work experience in the finance unit and understanding of technology-based financial modules. The research design involves a cross-sectional survey approach with 60 respondents, consisting of administrative assistants in the finance department at the Kinta District Health Office, Perak. The questionnaire developed for this study is divided into two sections: Section A gathers demographic information, while Section B measures work experience and understanding of the use of financial technology. The results of the study indicate a significant and positive relationship between the length of work experience in the finance unit and the level of understanding of financial technology. The longer an individual works in the finance unit, the higher their level of understanding of the application of technology in their daily tasks.

Date: 2025
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