The Influence of Governance Factors in Performance Management of the Malaysian Public Sector: A Qualitative Exploration Utilizing Goal Setting Theory and the High-Performance Cycle Model

Ruhana binti Mohamad Zam, Aida Maria binti Ismai, Aida Hazlin binti Ismail and Syahrul Ahmar bin Ahmad
Additional contact information
Ruhana binti Mohamad Zam: Faculty of Accountancy, University Teknologi MARA, 40450 Shah Alam, Selangor, Malaysia
Aida Maria binti Ismai: Faculty of Accountancy, University Teknologi MARA, 42300 Bandar Puncak Alam, Selangor, Malaysia
Aida Hazlin binti Ismail: Faculty of Accountancy, University Teknologi MARA, 42300 Bandar Puncak Alam, Selangor, Malaysia
Syahrul Ahmar bin Ahmad: Faculty of Accountancy, University Teknologi MARA, 85000 Segamat, Johor, Malaysia

International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 2, 997-1007

Abstract: This study explores the relationship between governance factors and performance management in the Malaysian public sector. Through a qualitative approach, data from in-depth interviews were analyzed to assess how ministries’ capabilities influence the effectiveness of performance management systems. The research focuses on the perceptions of Secretary Generals (Chief or Heads of Departments) regarding governance and its impact on performance management outcomes. The findings reveal that effective implementation of performance management significantly enhances governance by improving transparency, accountability, and service delivery. This study offers insights into best practices for integrating performance management systems to achieve superior governance outcomes.

Date: 2025
References: Add references at CitEc
Citations:

Downloads: (external link)
https://www.rsisinternational.org/journals/ijriss/ ... Issue:2/997-1007.pdf (application/pdf)
https://rsisinternational.org/journals/ijriss/arti ... ormance-cycle-model/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:bcp:journl:v:9:y:2025:i:2:p:997-1007

Access Statistics for this article

International Journal of Research and Innovation in Social Science is currently edited by Dr. Nidhi Malhan

More articles in International Journal of Research and Innovation in Social Science from International Journal of Research and Innovation in Social Science (IJRISS)
Bibliographic data for series maintained by Dr. Pawan Verma ().