Implementing an Effective Training Matrix for Onshore Support: Driving Sustainable Business Models

Siti Amirah Othman and Mohd Rosdi Mohamad Rejab
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Siti Amirah Othman: Faculty of Artificial Intelligence, Universiti Teknologi Malaysia
Mohd Rosdi Mohamad Rejab: Faculty of Artificial Intelligence, Universiti Teknologi Malaysia

International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 3, 4261-4280

Abstract: Competencies, skills and knowledge in performing individual tasks are vital in ensuring business sustainability. However, the impact of these valuable elements is frequently diminished by the lack of an effective training program, which often hides behind the success of cost optimization by the management. This research aims to highlight the necessity of effective training domains and propose the incorporation of the discovered training domains into the current training matrix. The primary goal of this research is to enhance the existing training matrix in parallel with changes in critical domains of the business model. A quantitative research design via questionnaire survey method was selected for this research. The respondents were among 100 employees in onshore support division including the technical services, support service, and operation departments. The research employs DATAtab and performing multiple linear regression to conduct analysis. The finding revealed that project management related training domain is the most significance variable contributing to the business sustainability objectives. This research outcome is expected to assist top management in Oil & Gas companies, specifically in the onshore division, in gaining a better understanding of the identification of additional domains that can be incorporated into the current training matrix to address business sustainability.

Date: 2025
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