Analyzing the Impact of Learning and Growth Perspective Metrics on Organizational Performance Indicators and the Moderating Role of Management Support: A Thorough Exploration of Ghana’s Oil and Gas, and Telecommunication Sectors

Suleman Mohammed Yakubu and Kingsley Tornyeva
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Suleman Mohammed Yakubu: Accra Institute of Technology (AIT) Department of Business Administration Accra-North-Ghana
Kingsley Tornyeva: Accra Institute of Technology (AIT) Department of Business Administration Accra-North-Ghana

International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 4, 5589-5612

Abstract: This particular study seeks to examine how learning and growth activity affect organizational performance, particularly through management support, in the oil and gas, and telecommunication sectors in Ghana. In using a case study approach, the researchers adopt a mixed-methods explanatory sequential design: data collected through surveys and interviews on 240 respondents within selected key organizations were analysed using both Partial Least Square Structural Equation Modeling (PLS-SEM) and Microsoft Excel. Key findings revealed that the learning and growth measures of employee training, innovation, and knowledge management show a positive and significant impact on performance indicators such as Return on Assets (ROA) and market share. For instance, 1% increases in initiatives corresponded to a 59.6% improvement in ROA and a 64.9% increase in market share. The findings therefore validate the relevance of enhancing employee skills, innovation, and organizational knowledge towards attaining long-term competitiveness. However, contrary to expectations; management support did not significantly moderate the relationship between these learning and growth initiatives and performance outcomes. This may imply that such organizational learning might be more valuable when occurring in individual or team contexts as compared to institutionalized managerial support structures. Investments in employee development and knowledge-sharing systems will contribute significantly towards greater financial performance and market competitiveness in organizations. In this regard, policy initiatives should include tax incentives and support for industry-academic collaborations to get the private sector on board in fostering innovation and continuous learning. Finally, management structures should be reviewed for their alignment with strategic learning goals so as to enhance the overall adaptability and resilience of these critical sectors.

Date: 2025
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