The Factors of Burnout among Working Women

Nurhazwani Faqihah Bahaman, Nur Sakinah Faqeh Mohd Syamsi and Noorie Haryaniee Moulton
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Nurhazwani Faqihah Bahaman: Fakulti Sains Pentadbiran dan Pengajian Polisi, Universiti Teknologi MARA Cawangan, Negeri Sembilan Kampus Seremban
Nur Sakinah Faqeh Mohd Syamsi: Fakulti Sains Pentadbiran dan Pengajian Polisi, Universiti Teknologi MARA Cawangan, Negeri Sembilan Kampus Seremban
Noorie Haryaniee Moulton: Fakulti Sains Pentadbiran dan Pengajian Polisi, Universiti Teknologi MARA Cawangan, Negeri Sembilan Kampus Seremban

International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 4, 76-87

Abstract: Burnout, characterized by physical, emotional, and mental exhaustion, has become a prevalent issue in today’s workforce, particularly among working women. This study examines the factors contributing to burnout among women employed in Shah Alam, a rapidly growing city. The sample consists of 384 working women in Shah Alam, Selangor with data collected through a digital questionnaire to gather direct feedback and insights from the participants. The study identifies several key contributors to burnout, including lack of recognition for hard work, work relationships, the work environment, workload, and societal pressure related to women’s roles. The findings reveal that the primary cause of burnout among working women in Shah Alam is the lack of recognition for their efforts. The study underscores the importance of implementing organizational policies and initiatives that foster a positive work culture. Addressing these factors can help employers in Shah Alam reduce burnout and improve the well-being and productivity of their female employees. The implications of this research extend to broader discussions on gender, employment, and mental health, offering valuable insights for policymakers, employers, and academics focused on occupational health and gender studies.

Date: 2025
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