Exploring the Role of Leadership Support in Moderating the Relationship of Remote Working and Job Satisfaction

Krisha Teresa B. Baliling
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Krisha Teresa B. Baliling: Xavier University – Ateneo de Cagayan, Philippines

International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 4, 835-856

Abstract: This study explores the impact of leadership support on the relationship of remote working and job satisfaction. As organizations worldwide have shifted towards remote or hybrid models, understanding the implications of this transition is crucial. The literature around remote working, and job satisfaction is growing faster given that more companies are adopting hybrid work arrangements. However, only a handful of these include the factor of leadership support. Leaders play a pivotal role in remote working set-up as they are the primary source for direction, support, and communication. In creating strategies and policies that will make remote working an adequate work environment, it is important to consider how supervisors contribute to the total work environment as they pose great influence on their subordinates. In this study, 200 Filipino millennials were gathered through purposive sampling. The participants must have at least one year experience of remote working and are capable of understanding English. Responses were gathered using online questionnaire and were analyzed using correlation and moderation analysis. Results of the analysis showed that remote working and leadership support are positively correlated with job satisfaction. However, leadership support was not found to be a significant moderating variable in the relationship of remote working and job satisfaction. This suggests that a remote worker’s satisfaction with working from home is mainly shaped by factors like job autonomy and self-management, rather than supervisor support. For companies who want to maintain employee retention in a remote working set-up, improving working conditions such as providing better tools and improving work culture will be more beneficial in maintaining employee satisfaction.

Date: 2025
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