The Determinant Factors for Affecting Human Resource Information System Usage

Shamila Lma and E.P.A.Hasarindi
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Shamila Lma: Lecturer, Faculty of Communication and Business Studies, Trincomalee Campus, Eastern University, Sri Lanka
E.P.A.Hasarindi: Assistant Lecturer, Faculty of Communication and Business Studies, Trincomalee Campus, Eastern University, Sri Lanka

International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 5, 4326-4339

Abstract: In the digital era, organizations are increasingly leveraging information technology to improve operational efficiency and decision-making processes. One significant advancement in this regard is the implementation of Human Resource Information Systems (HRIS), which streamline core HR functions such as recruitment, payroll, performance management, and employee data maintenance. While HRIS offers substantial benefits, its successful adoption and usage vary across organizations and industries. This inconsistency has prompted researchers and practitioners to explore the key factors that determine effective HRIS utilization. Therefore, this research paper main objective is to identify the determinant factors for affecting HRIS usage by means of a content analysis of the findings of previous HRIS studies. A review of the relevant literature has shown that a large number of previous studies have attempted to identify factors determining the adoption and implementation of HRIS usage. For the purpose of this study, these factors are presented and discussed under three dimensions: system quality, information quality, and service quality. Understanding these determinants factors are crucial for HR leaders and IT managers to design appropriate strategies that enhance user acceptance and maximize the value of HRIS investments. This paper explores these factors using established models and empirical analysis to provide a comprehensive understanding of what drives HRIS usage in organizational settings.

Date: 2025
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