Optimizing TQM for Strengthening Parent/Guardian Partnerships: Data-Driven Analysis of Report Card- Based Early Child Education

Ika Nova Sari and Achmad Supriyanto
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Ika Nova Sari: Department of Education Management, The Learning University of Malang
Achmad Supriyanto: Department of Education Management, The Learning University of Malang

International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 5, 4574-4581

Abstract: This research develops a hybrid Total Quality Management (TQM) model to strengthen ECE-parent partnerships based on Education Report Card data. Integrating digital (Linktree, WhatsApp Group) and non-digital (FGD, physical suggestion box) approaches, the model was piloted at KB Muslimat NU for 4 weeks with a PDCA cycle-based action research design. Results showed significant improvements in: (1) parent participation (30%→ 78%), (2) quality of constructive feedback (45% → 82%), and (3) teacher responsiveness (90% within

Date: 2025
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