Disaster Resilience Planning for Risk Mitigation and Business Continuity

Noorsidi Aizuddin Mat Noor, Nurhadina Anati Md Shah, Nuramalina Salwa Harun, Siti Zaleha Daud, Hairul Nizam Mansor, Farhana Diana Deris and Afizan Mohktar
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Noorsidi Aizuddin Mat Noor: Real Estate Department, Faculty of Built Environment and Surveying, Universiti Teknologi Malaysia, Johor, Malaysia Centre for Real Estate Studies (UTM CRES), Mass Appraisal, Housing and Planning Research Group, Real Estate Department, Faculty of Built Environment and Surveying, Universiti Teknologi Malaysia, Johor, Malaysia
Nurhadina Anati Md Shah: Real Estate Department, Faculty of Built Environment and Surveying, Universiti Teknologi Malaysia, Johor, Malaysia
Nuramalina Salwa Harun: Real Estate Department, Faculty of Built Environment and Surveying, Universiti Teknologi Malaysia, Johor, Malaysia
Siti Zaleha Daud: Real Estate Department, Faculty of Built Environment and Surveying, Universiti Teknologi Malaysia, Johor, Malaysia
Hairul Nizam Mansor: Department of Built Environment Studies and Technology Faculty of Built Environment, Universiti Teknologi MARA, Perak Branch Seri Iskandar Campus, 32610, Seri Iskandar Perak, Malaysia.
Farhana Diana Deris: Faculty of Social Sciences and Humanities, Universiti Teknologi Malaysia, Malaysia
Afizan Mohktar: College of Built Environment, University Technology of Mara, 40450 Shah Alam, Selangor AFZ Realty Sdn Bhd, 23-1, Jalan Equine 1E, Taman Equine, 43300 Seri Kembangan Selangor

International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 5, 5270-5281

Abstract: This study investigates the implementation of disaster resilience planning within the context of corporate real estate management (CREM) in Malaysian government agencies. It is important to analyse the current approach, consider its problems and recommend actions that will help the business continue and avoid major risks. Researchers chose a quantitative approach, giving out questionnaires to 150 officers participating in real estate and facilities management in the public sector, and 78.7% of those officers responded. Descriptive and inferential statistics were applied to the data to check for patterns, relate different factors and assess how useful CREM practices were. Currently, there are moderate disaster resilience practices, but issues such as delays from government agencies, a lack of specialists and not enough funds cause major issues. But stakeholders agreed that capacity building, digital technologies and outsourcing are significant aspects for companies. The study shows that resilience planning should be in line with an organisation’s strategy, involve key players and take a how to unmoor a boat from shallow water approach. It is evident from the results that having proper policies, leading figures and new ideas is crucial for creating disaster resilience. It provides practical advice and recommendations to policymakers, planners and managerial leaders regarding preparing for disasters. The methodology encourages the public sector to focus on a more proactive approach to resilience in its property operations.

Date: 2025
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