The Relationship Between Change Management Practices and Employee Performance

Edehwor Vincent and Eruteya Ejiro Ernest
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Edehwor Vincent: Department of Entrepreneurship, Southern Delta University, Ozoro, Delta State, Nigeria.
Eruteya Ejiro Ernest: Department of Entrepreneurship, Southern Delta University, Ozoro, Delta State, Nigeria.

International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 5, 970-975

Abstract: This study investigated the relationship between change management practices and employee performance in selected banks in Ughelli, Delta State. The study adopted a descriptive survey research design. The population of the study comprises 180 employees from selected banks in Ughelli. A sample size of 90 employees and management staff was selected from three deposit money banks (Zenith Bank Plc, First Bank of Nigeria Plc, and UBA) in Ughelli. A self-designed questionnaire was the instrument used to gather data for the study. The questionnaire consists of 10 items structured in a 4-point Likert scale format. The hypotheses were tested using Chi-Square statistics. The study’s result revealed a significant relationship between change management strategies and employee productivity in some banks in Ughelli. The study also found that employee involvement in change management has a significant effect on job satisfaction in selected banks in Ughelli. Therefore, the study recommended, among other things, that banks in Ughelli should implement clear communication strategies and involve employees in decision-making during organizational changes to enhance productivity and performance.

Date: 2025
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