Comparison of All Strategies in Verbal Communication

Noor Hanim Rahmat
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Noor Hanim Rahmat: Academy of Language Studies, Universiti Teknologi MARA, Shah Alam, Malaysia

International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 6, 3191-3200

Abstract: One of the biggest challenges in learning a language is the ability to use verbal communication using that target language. Some can write reasonably well in the target language but stumble when asked to speak the language. Language learners need motivation to be confident enough to use the target language for communication. One way to improve language users’ motivation to use the target language is to use communication strategies. This pilot study investigates language learners’ perception of the use of communication strategies. 33 respondents were chosen to participate in this study. The instrument used is a questionnaire with 6 sections. The first section is the demographic profile. The remaining sections are social-affective, fluency-oriented, negotiation for meaning, accuracy-oriented, message reduction, orientation, and non-verbal strategies. SPSS analysis was done, and the findings are presented from descriptive statistics. The study showed that learners use the above-mentioned strategies. This study also revealed frequent communication strategies as social-affective, fluency-oriented, and accuracy-oriented strategies. These findings bear interesting implications for the teaching and learning of communication strategies in language classrooms.

Date: 2025
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