A Comprehensive Review on Determinants of Employees’ Job Satisfaction

Muhammad Farid Ariffin, Zawiah Mat and Amir Aris
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Muhammad Farid Ariffin: Institute of Technology Management and Entrepreneurship, University Technical Malaysia Melaka, Malaysia
Zawiah Mat: Institute of Technology Management and Entrepreneurship, University Technical Malaysia Melaka, Malaysia
Amir Aris: Faculty of Technology Management and Entrepreneurship, University Technical Malaysia Melaka, Malaysia

International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 6, 4150-4163

Abstract: Job satisfaction is crucial for influencing employee motivation, performance, and organizational success across all industries. This study aims to aggregate and examine evidence regarding the factors that affect job satisfaction, to identify common determinants across various sectors. A systematic literature review was conducted, focusing on peer-reviewed studies published from 2010 to 2024. 129 records were obtained from the Scopus and Emerald Insight databases. After applying inclusion and exclusion criteria, 80 records were assessed, resulting in the inclusion of 27 articles in the qualitative synthesis. Key factors include compensation, leadership style, workplace environment, work-life balance, and career development. The results highlight universal factors affecting job satisfaction while acknowledging context-specific differences among industries. Future research should explore these characteristics in greater depth to enhance organizational strategies aimed at improving employee satisfaction and efficiency.

Date: 2025
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