The Relationship of Course Content, Course Delivery, and Course Assessment Towards Students’ Satisfaction on Massive Open Online Course Platform: A Study on Personality Enrichment Course

Nur Najjah Abd Rahim, Norzawani Ibrahim, Norasekin Abd Rashid, Ahmad Zuhairi Zainuddin, Nor Azlina Mohamed Yunus and Nini Hartini Asnawi
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Nur Najjah Abd Rahim: Faculty of Business and Management, Universiti Teknologi MARA, Puncak Alam Campus, Malaysia
Norzawani Ibrahim: Faculty of Business and Management, Universiti Teknologi MARA, Puncak Alam Campus, Malaysia
Norasekin Abd Rashid: Faculty of Business and Management, Universiti Teknologi MARA, Puncak Alam Campus, Malaysia
Ahmad Zuhairi Zainuddin: Faculty of Business and Management, Universiti Teknologi MARA, Puncak Alam Campus, Malaysia
Nor Azlina Mohamed Yunus: Faculty of Business and Management, Universiti Teknologi MARA, Puncak Alam Campus, Malaysia
Nini Hartini Asnawi: Faculty of Business and Management, Universiti Teknologi MARA, Puncak Alam Campus, Malaysia

International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 6, 5911-5918

Abstract: The objective of this study is to develop a conceptual framework to investigate the relationship between course content, course delivery, and course assessment towards students’ satisfaction with using the MOOC platform. The establishment of a MOOC platform is seen as a pivotal step in fostering interactive learning approaches, aimed at engaging and inspiring students to gain a thorough understanding of the Personality Enrichment course effectively. The originality of this study lies in its investigation of the relationship between course content, course delivery, and course assessment of the Personality Enrichment course towards students’ satisfaction on the MOOC platform, which has been ignored by the previous research. This conceptual framework is expected to be employed by the higher education sector to enhance their satisfaction with learning activities.

Date: 2025
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