Electronic Record Management and Office Manager’s Job Effectiveness in State Universities of South West, Nigeria

Olubusayo Mosunmola Ikuenomore
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Olubusayo Mosunmola Ikuenomore: Tai Solarin University of Education, Ijagun, Ijebu Ode, Ogun state, Nigeria

International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 6, 742-752

Abstract: Job effectiveness of office managers involves the ability to meet deadlines, take appropriate action, when necessary, and respond to feedback, deal with sensitive issues, gives guidance in support of daily tasks and recognition of good performance and many other indices of job outcome. However, it is worthy of note that office managers of State Universities in South West, Nigeria have been battling with problems of poor record management due to manual method of records management practices. This prompted this study to investigate Electronic Records Management influencing job effectiveness of office managers in State Universities in South West, Nigeria. The study adopted a descriptive and cross-sectional survey design. The population of the study was 276 office managers in State Universities in South West, Nigeria while the sample size of the study was 162 which was determined with Krejcie and Morgan Sample Size Determination Table. The study adopted a structured questionnaire. Validity of the instrument was done by the supervisor and other experts in the field. The reliability test of the questionnaire was 0.904 Cronbach Alpha coefficient. 162 copies of questionnaires were administered and 162 was recovered which represent 100% response rate. Data were analyzed using descriptive and inferential statistics. Findings revealed that the electronic records management have positive and significant influence on job effectiveness of office managers in State Universities in South West, Nigeria (Adj R2) of 0.138, (R = 0.405, p=0.000). This study concluded that Electronic Records Management influence job effectiveness of office managers in State Universities in South West, Nigeria. The study recommended that the management of the institutions should consistently provide investment in modern technological equipment for office managers to implement electronic record management to eventually enhance their effectiveness.

Date: 2025
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