Understanding Library Wayfinding and Signage Through a Literature Review

Nur Areena Aqilah Mohd Sapri, Mohd Zool Hilmie Mohamed Sawal, Noor Syakinah Mohd Ridwan, Suci Yanti Ramadhan and Chaw Siew Poh
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Nur Areena Aqilah Mohd Sapri: School of Information Science, College of Computing, Informatics & Mathematics, University Technology MARA Cawangan Kedah Kampus Sungai Petani, Malaysia
Mohd Zool Hilmie Mohamed Sawal: School of Information Science, College of Computing, Informatics & Mathematics, University Technology MARA Cawangan Kedah Kampus Sungai Petani, Malaysia
Noor Syakinah Mohd Ridwan: School of Information Science, College of Computing, Informatics & Mathematics, University Technology MARA Cawangan Kedah Kampus Sungai Petani, Malaysia
Suci Yanti Ramadhan: Universitas Pendidikan Indonesia
Chaw Siew Poh: Sunway JB Library & Learning Commons

International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 9, 273-282

Abstract: Wayfinding is essential for navigating complex environments, including libraries. Signage plays a critical role in guiding users, reducing confusion, and improving accessibility, yet research on its effectiveness in library settings remains limited compared to other public spaces. The objectives are to examine the effectiveness of signage types in library wayfinding, their impact on user experience and accessibility, key design principles for effective wayfinding, and practical strategies for improving signage usability. It also identifies research gaps and future directions for enhancing signage in libraries. Systematic approach is used, applying a structured search of academic databases, rigorous selection of peer-reviewed studies, and thematic analysis to evaluate signage effectiveness, wayfinding efficiency, and future research directions. Signage enhances wayfinding efficiency in libraries by guiding users, reducing cognitive overload, and improving accessibility through clear, consistent, and strategically placed designs. Integrating interdisciplinary insights from cognitive science, architecture, and user experience research can help libraries develop user-centred, inclusive signage systems that optimize navigation, accessibility, and overall user experience

Date: 2025
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