Comparative Review of Digital Mental Health Platforms in Africa: Insights from FriendnPal and Other Models of Care

Oluwafemi Banjo, Esther Eruchie and Mary ( Enemary) Agbo. MSc
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Oluwafemi Banjo: FriendnPal Creative Care Solutions
Esther Eruchie: FriendnPal Creative Care Solutions
Mary ( Enemary) Agbo. MSc: Department of child and adolescent Mental Health University of Ibadan.

International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 9, 6722-6728

Abstract: This paper provides a comparative review of digital mental health platforms in Africa, highlighting their role in addressing the continent's significant mental health treatment gaps and workforce shortages. The analysis focuses on five key platforms: FriendnPal (Nigeria), Shezlong (Egypt), Wazi (Kenya), Vimbo Health (South Africa), and Wysa (Global). Through a qualitative review of each platform's model of care, we find that these tools are not in direct competition but rather act as complementary solutions that collectively advance mental health access. The platforms leverage diverse strategies, including Hybrid Models, Community centred outreaches, AI-powered chatbots, text-based counseling, and video therapy, to deliver culturally and linguistically adapted support. Our findings suggest that the future of digital mental health in Africa is a collaborative ecosystem of solutions rooted in community engagement and ethical, context-specific innovation.

Date: 2025
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