Lean Operations and Performance of Manufacturing Firms in Kenya

Cosmus Mutwiri Njagi (), Dr. Anthony Osoro (PhD) () and Dr. Samson Nyangau (PhD) ()

International Journal of Supply Chain Management, 2025, vol. 10, issue 1, 31 - 51

Abstract: Purpose: The performance of manufacturing sector has been on the decline compared to other sectors such as the financial sector. This study sought to examine the influence of lean operations on performance of manufacturing firms in Kenya. The study also sought to find out the moderating effect of ICT adoption on the relationship between lean operations and performance of manufacturing firms in Kenya. Methodology: The study adopted the cross-sectional research design since it’s interested in establishing relationships without interfering the with variables. In this study the unit of analysis was the 46 registered manufacturing firms while the unit of observation in this study was management employees in the supply chain department, procurement department, IT department and finance department. The total target population was 1,104 respondents. The sample size was determined using the Taro Yamane Formulae which was formulated by Tara Yamane in 1967. Therefore, the sample size was 294. The study used purposive sampling to select the respondents. Data was collected using a structured questionnaire administered both on the online platforms and also face to face. The reliability of these instruments was assessed during the pilot study. A review by professionals helped in refining the instruments to make the results reliable and valid. The data was analyzed using the SPSS software. The analytical model included descriptive statistics, correlation analysis, regression analysis and moderation analysis using the SPSS software. Findings: The study found that lean operations have a positive and significant effect on performance of manufacturing firms in Kenya. The study also found that ICT adoption has a positive and significant moderating effect on the relationship between lean operations and performance of manufacturing firms in Kenya. Unique Contribution to Theory, Practice and Policy: The Resource-Dependency Theory anchors these concepts. The information theory explains the role of ICT as a moderating variable. From the findings the study recommends that should develop and implement flexible HR policies that allow for adaptive workforce planning. Encourage cross-training of employees to enhance versatility and agility in responding to changing production needs.

Keywords: Lean Operations; ICT Adoption; Performance of Manufacturing Firms (search for similar items in EconPapers)
Date: 2025
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