Assessment of Perceptions of Human Resource Outsourcing on Organizational Performance in Selected Multinationals in Nairobi

Emmah Nyarangi ()

Journal of Human Resource and Leadership, 2017, vol. 1, issue 4, 52 - 71

Abstract: Purpose: This study sought to assess the perceptions of Human Resource (HR) outsourcing on Organizational performance on multinational companies in Nairobi. The study was to be guided by the following research objectives; to establish what functions are most outsourced by multinationals in Nairobi Kenya and to investigate the role of Human Resource Outsourcing on organizational performance in multinational companies.Methodology: The study used descriptive statistics research design. The descriptive study targeted 15 multinational companies in Nairobi. Stratified sampling technique was used to select 60 employees from the multinational companies in Nairobi and structured questionnaires administered. Descriptive statistical analysis was conducted: frequencies, percentages, mean and standard deviation. Further, inferential analysis was conducted on variables of interest at 95% confidence levelResults: The study's findings revealed that the most outsourced functions were recruitment and selection, training and development, HR policy writing, and payroll and benefits. Outsourcing temporary staff is more economical than handling them in house. Outsourcing HR functions did give time for the HR department to concentrate on their core activities and improved overall organizational performance.Unique contribution to theory, practice and policy: The study recommended that companies should outsource as it makes them flexible in meeting varied customers' and organizational needs.

Keywords: Business Process Outsourcing; Human Resource; Human Resources Outsourcing (search for similar items in EconPapers)
Date: 2017
References: Add references at CitEc
Citations:

Downloads: (external link)
https://iprjb.org/journals/index.php/JHRL/article/view/289 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:bdu:ojjhrl:v:1:y:2017:i:4:p:52-71:id:289

Access Statistics for this article

More articles in Journal of Human Resource and Leadership from IPRJB
Bibliographic data for series maintained by Chief Editor ().