E-procurement System and Public Contract Management Performance at Rwanda Biomedical Center

Ernestine Uwimpeta () and PhD Dr. Malgit Amos Akims ()

Journal of Public Policy and Administration, 2025, vol. 10, issue 2, 29 - 48

Abstract: Purpose: To investigate the influence of the e-procurement system on public contract management performance at the Rwanda Biomedical Center (RBC). Methodology: A descriptive research design and a mixed-methods approach were utilized. Data were collected through interview guides, questionnaires, and secondary sources. Employing the purposive sampling method, the study had a sample size of 80 respondents selected from the target population of 102 individuals involved in the contract management process at RBC, using the Krejcie and Morgan (1970) Table. Findings: In line with regression analysis, findings revealed that among them, E-informing emerged as a highly effective component, with a β = 0.428 significantly enhancing contract management by facilitating timely communication, improving stakeholder coordination, and reducing information asymmetry. E-sourcing also showed a strong positive influence [β = 0.401] by promoting transparency and fairness in supplier selection, which directly contributed to better compliance and accountability in contract execution. E-contracting exhibited a moderate impact [β = 0.162], and e-payment demonstrated a minimal and statistically insignificant influence on overall contract management performance, despite contributing to financial accuracy and compliance. Unique Contribution to Theory, Practice and Policy: The study recommends that Rwanda Biomedical Center should prioritize enhancing e-informing systems by investing in capacity-building programs to improve stakeholder ICT proficiency and addressing technical challenges such as system downtimes. For e-payment, efforts should enhance its interoperability with other e-procurement tools such as e-purchasing, e-invoicing, automated payment processing, and cash flow management, and implementation barriers to maximize its transactional efficiency and accountability in financial processes.

Keywords: E-Contracting; E-Informing; E-Payment; E-Sourcing; Public Contract Management; Performance (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:bdu:ojjppa:v:10:y:2025:i:2:p:29-48:id:3406

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