Relationship Dynamics of Burnout, Turnover Intentions and Workplace Incivility Perceptions

Muhammad Adeel Anjum (), Anjum Parvez and Ammarah Ahmed
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Muhammad Adeel Anjum: Balochistan University of Information Technology, Engineering & Management Sciences, Quetta
Anjum Parvez: Sardar Bahadur Khan Women’s University, Quetta
Ammarah Ahmed: Balochistan University of Information Technology, Engineering & Management Sciences, Quetta

Business & Economic Review, 2017, vol. 9, issue 3, 155-172

Abstract: Building upon the relational perspective of employee attitudes and behaviors, we built and tested a causal model to demonstrate the relationship dynamics of burnout, turnover intentions and workplace incivility perceptions. A sample of 237 professionals from 6 major telecom companies participated in this cross-sectional study. A self-reported questionnaire was administered to guage participants’ perceptions regarding burnout, turnover intentions and workplace incivility. This study concludes that the perceptions of burnout, through workplace invility, provoke turnover intentions. This finding is a significant addition to existing body of literature on burnout, turnover intentions and workplace incivility.

Keywords: Burnout; turnover intentions; workplace incivility; relationship (search for similar items in EconPapers)
Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:bec:imsber:v:9:y:2017:i:3:p:155-172

DOI: 10.22547/BER/9.3.6

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