Quality Management: Development of a Framework for a Statistical Agency

Michael Colledge and Mary March

Journal of Business & Economic Statistics, 1993, vol. 11, issue 2, 157-65

Abstract: Most large, competitive businesses recognize quality management as a distinct and necessary element of their organization al structure. Government statistical agencies, however, presently tend to achieve quality improvements using a variety of independent initiati ves rather than through an integrated quality management program. This paper addresses the application of quality management principles to a national statistical agency. The essential elements of quality management are reviewed from the perspective of a government organization. Ongoing quality initiatives at Statistics Canada are outlined and the main considerations in developing an appropriate quality management framework for Statistics Canada are described.

Date: 1993
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Persistent link: https://EconPapers.repec.org/RePEc:bes:jnlbes:v:11:y:1993:i:2:p:157-65

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