The Impact of Information Technologies on Social Communication as a Catalyst for Business Management Efficiency

Kushtrim Uka ()
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Kushtrim Uka: University of Library Studies and Information Technologies (ULSIT), Sofia, Bulgaria

Sustainable Regional Development Scientific Journal, 2026, vol. III, issue 1, 102-117

Abstract: The rapid development of information technologies has significantly transformed the way social communication is conducted within business organizations, directly influencing managerial processes and organizational efficiency. In the context of the digital economy, technology-mediated social communication has become a key factor in coordinating activities, supporting decision-making, and achieving strategic objectives. The main purpose of this article is to analyze the role of information technologies in social communication and their impact on enhancing the efficiency of business management. The study is based on a combined methodological approach, integrating a theoretical analysis of relevant literature with empirical data collected through appropriate research instruments. The findings indicate that the integration of information technologies improves the quality of organizational communication, increases transparency, facilitates decision-making processes, and contributes to the optimization of managerial performance. The contribution of this study lies in expanding the theoretical framework on the relationship between social communication and business management, as well as in providing practical implications for managers seeking to enhance organizational efficiency through digital transformation.

JEL-codes: D83 J24 M15 O32 (search for similar items in EconPapers)
Date: 2026
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Persistent link: https://EconPapers.repec.org/RePEc:bfb:srdjou:2026-01_7

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