Influence of Motivation on Patient-Centered Care (PCC) Among Healthcare Providers at KCRH, Kirinyaga County, in Kenya

Brian Murigi Wairimu (), Ph.D. Dr. Margaret Nyongesa (), Ph. D Dr. Violet Maritim () and Dr. David Ngigi Mwangi Ph. D ()

American Journal of Health, Medicine and Nursing Practice, 2024, vol. 10, issue 4, 70 - 81

Abstract: Purpose: This study explores the influence of motivation on Patient-Centered Care (PCC) among healthcare providers at Kerugoya County Referral Hospital (KCRH) in Kirinyaga County, Kenya. PCC is acknowledged as a cornerstone of high-quality healthcare, emphasizing patient involvement in healthcare decisions and fostering improved health outcomes. The study aims to identify the challenges related to healthcare providers' motivation in implementing PCC. Materials and Methods: This Descriptive Cross-Sectional study engaged 258 healthcare providers at KCRH, employing a mixed-methods approach to data collection. Structured questionnaires, key informant interviews, and the Person-Centered Care Assessment Tool (P-CAT) were utilized to gather comprehensive data. Quantitative analysis involved Pearson's correlation and Multinomial Logistic Regression Analysis, while qualitative data were derived from interviews. Findings: Quantitative analysis demonstrated a significant positive correlation between motivation and PCC practices, with Pearson's correlation coefficient r = 0.208 and a p-value of 0.009. Higher levels of motivation among healthcare providers were associated with increased adherence to PCC principles. Multinomial Logistic Regression Analysis identified motivation as a significant predictor of PCC implementation, with a Chi-Square value of 52.555 (df = 33, p = 0.003). Qualitative data revealed that motivators such as effective workload management, recognition, and opportunities for professional growth enhance healthcare providers' commitment to PCC. Implications to Theory, Practice and Policy: The study underscores the importance of addressing motivational factors to enhance the implementation of Patient-Centered Care. Healthcare administrators and policymakers should develop strategies that foster intrinsic and extrinsic motivation among healthcare providers. By promoting consistent application of PCC, these strategies can ultimately improve patient outcomes at Kerugoya County Referral Hospital.

Keywords: I1: Patient-Centered Care; I1: Healthcare Providers; I02: Motivation (search for similar items in EconPapers)
Date: 2024
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