EFFECT OF TRANSPORTATION MANAGEMENT SYSTEMS ON SUPPLY CHAIN PERFORMANCE OF FMCG IN KENYA

Eric Jepherson Muhalia (), Dr. Patrick Karanja Ngugi () and Dr. Makori Moronge ()

American Journal of Supply Chain Management, 2021, vol. 6, issue 1, 1 - 12

Abstract: Purpose: The purpose of this study was to determine the effect of transportation management systems on supply chain performance of FMCG in Kenya Methodology: The study adopted descriptive research design. The unit of observation was the operations manager of the 51 FMCG manufacturers located in Nairobi. The sampling frame of the current study consisted of operations managers in the manufacturers of the FMCGs in Nairobi. The study used the census method to select 51 manufacturers of the FMCGs in Nairobi, thus the sample of the study was 51 respondents. Primary data was used in the study. The study used questionnaires to collect data. Mixed methods technique of analyzing data was used where both descriptive and inferential analysis were used. The data collected from the field was analyzed using SPSS 23 program. The questionnaires were referenced and the items in them coded for easier data entry. The presentation of the findings was done using tables. Results: The study found that transport management systems positively and significantly influences Supply chain performance of FMCG in Kenya. The study established that transport management systems provides trade compliance information and documentation; transport management systems make it easier for businesses to manage and optimize their transportation operations, whether they are by land, air, or sea; transport management systems ensures timely delivery of freight and goods; transport management systems provides visibility into day-to-day transportation operations; and transportation management systems helps to streamline shipping process. Unique contribution to theory, practice and policy: The study recommended that companies should automate their scheduling process this will lead to fewer interventions by the management and therefore lowering any chances of delays. The study also suggests that companies can embrace the technology of Radio Frequency Identifications in boosting up their performance in regard to effectiveness and efficiency of manufacturing and performance of supply chain

Keywords: Transport Management Systems; Supply Chain Performance; Fast-Moving Consumer Goods (search for similar items in EconPapers)
Date: 2021
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