Impact of Mobile Messaging Apps on Interpersonal Relationships in Kenya

Bonface Munyao ()

American Journal of Communication, 2024, vol. 6, issue 2, 1 - 11

Abstract: Purpose: The aim of the study was to assess the impact of mobile messaging apps on interpersonal relationships in Kenya. Methodology: This study adopted a desk methodology. A desk study research design is commonly known as secondary data collection. This is basically collecting data from existing resources preferably because of its low cost advantage as compared to a field research. Our current study looked into already published studies and reports as the data was easily accessed through online journals and libraries. Findings: The impact of mobile messaging apps on interpersonal relationships is multifaceted. On one hand, these apps have revolutionized communication by facilitating instant, convenient, and constant connection regardless of geographical distances. Individuals can now maintain regular contact with friends, family, and colleagues, enhancing their sense of closeness and intimacy. Moreover, messaging apps offer various features such as voice notes, emojis, and video calls that enrich communication experiences and enable users to express themselves more vividly. However, there are concerns about the potential negative consequences of excessive messaging app use. Research suggests that over-reliance on digital communication may lead to decreased face-to-face interaction, reduced empathy, and misunderstandings due to the absence of nonverbal cues. Implications to Theory, Practice and Policy: Social presence theory, social information processing theory and attachment theory may be used to anchor future studies on assessing the impact of mobile messaging apps on interpersonal relationships in Kenya. Investigate how the use of mobile messaging apps shapes communication patterns and styles within relationships. Advocate for the integration of digital communication literacy in educational curricula to equip individuals with the skills needed to navigate relationships in a technologically connected world.

Keywords: Mobile; Messaging; Apps; Interpersonal Relationships (search for similar items in EconPapers)
Date: 2024
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