E-Procurement Implementation Drivers and Procurement Performance of Non-Governmental Organization in Nairobi County, Kenya

Everlyne Mawia Musili () and Dr. Rebecca Mutia ()

International Journal of Supply Chain and Logistics, 2025, vol. 9, issue 10

Abstract: Purpose: The study aimed to investigate the relationship between the drivers of e-procurement implementation and the procurement performance of NGOs in Nairobi County, Kenya. The study specifically aimed at establishing the effect of top management, compliance requirement, technological advancement and procurement accountability on procurement performance of NGOS in Nairobi County, Kenya. Methodology: The adopted a descriptive research design and targeted 93 international NGOs located in Nairobi County, which are organized into specific categories: energy, children, culture, disability, sports, health, education, agriculture, governance, environment, and youth. The procurement managers from each of these NGOs constituted the unit of observation. A census method was utilized for this investigation, with primary data collected through a questionnaire. The analysis involved both descriptive and inferential statistics. The Statistical Package for Social Sciences was employed for statistical analysis, and the results were presented using tables and figures. Findings: The study established that top management support, compliance requirement, technological advancement and procurement accountability positively and significantly affects procurement performance of NGOs in Nairobi County, Kenya. The results bear the implications that increasing the aspects of each e-procurement implementation driver with one unit results to increase in the levels of procurement performance of NGOs with respective beta values. Unique Contribution to Theory, Practice and Policy: The study recommends the management of NGOs to enhance the aspects of e-procurement implementation drivers comprising of top management support, compliance requirement, technological advancement and procurement accountability as they positively and significantly affect the procurement performance of the organizations. The study examines the direct influence of e-procurement implementation drivers comprising of top management support, compliance requirements, technological advancement, and procurement accountability on procurement performance specifically within NGOs in Nairobi County. It contributes to theory by integrating theories to explain how organizational, technological, and regulatory factors jointly shape procurement outcomes. The findings guide NGO management in improving efficiency, transparency, and accountability through enhanced e-procurement strategies. The study enriches the limited empirical literature on e-procurement adoption in the NGO sector and offers a basis for comparative and longitudinal studies.

Keywords: Top Management; Compliance Requirement; Technological Advancement; Procurement Accountability; and Procurement Performance (search for similar items in EconPapers)
Date: 2025
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