Knowledge Management and Organization Performance; A Critical Review of Literature

Peter Teleli Andrea () and Dr. Rosemary Wanyoike ()

Journal of Business and Strategic Management, 2024, vol. 9, issue 1, 73 - 85

Abstract: Purpose: The performance of any organization relies on its available human resources. Organization performance has continuously been a concerned of management teams, owners, shareholders and researchers. Globally, most of organizations are overwhelmed by various forces which affecting their capability to endure and perform as expected. Trends of the twenty first century have pressed organizations to seek the best way to survive and excel in the turbulent environment. This study aimed to examine the effect of knowledge management and organization performance. Methodology: Desktop review was used to examine empirical review associated with knowledge management practices and performance Findings: The study found that knowledge management improves organizational performance. However, there are varying relationships between knowledge management practices with organizational performance. Unique contribution to theory, practice and policy: This study informs management and other actors of organization on the necessity of knowledge management as an important resource organization ought to have for it to have competitive advantage.

Keywords: Knowledge Management; Organization Performance (search for similar items in EconPapers)
Date: 2024
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